Privacy Policy

This Privacy Policy describes how QuantPlay ("we", "us", or "our"), operated by QuantPlay Pty Ltd (ABN 47 123 456 789), Level 12, 1 Market Street, Sydney NSW 2000, Australia, collects, uses, discloses, and safeguards your personal information when you visit quantplay.pro (the "Website").

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Website.

1. Information We Collect

1.1 Information You Provide Directly

When you interact with our Website — for example, by subscribing to our newsletter, submitting a contact form, or registering for a tournament — we may collect:

• Your name and email address
• Your team or organisation name
• Your message content and any attachments you choose to provide
• Your state or territory (for tournament registration purposes)

1.2 Information Collected Automatically

When you visit quantplay.pro, our servers and analytics tools may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent on each page, and referring URL
• Device type (desktop, mobile, tablet)

This information is collected via cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To send you our weekly newsletter and gaming updates (only if you have subscribed)
• To process tournament registrations and communicate event details
• To improve the content, functionality, and user experience of our Website
• To analyse website traffic and understand how visitors interact with our content
• To comply with our legal obligations under Australian law
• To detect and prevent fraudulent or abusive activity

We will not use your personal information for any purpose that is incompatible with the purposes listed above without your prior consent.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We engage trusted third-party service providers (such as email delivery services and analytics platforms) who process data on our behalf and are bound by strict confidentiality obligations.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or in response to a lawful request by a government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months for record-keeping purposes.

5. Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of direct marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

7. Cookies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. For detailed information about the types of cookies we use and how to manage your preferences, please read our Cookie Policy.

8. Third-Party Links

Our Website may contain links to third-party websites, including game developer sites, esports organisations, and tournament platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected] and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically. Continued use of the Website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, QuantPlay Pty Ltd, Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Web: quantplay.pro/contact